Fast Doors is committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, store, and disclose personal information obtained through our website and other channels. By accessing our website or providing personal information to Fast Doors, you consent to the practices described in this Privacy Policy.

1. Collection of Personal Information

1.1 Information You Provide: When you interact with Fast Doors, we may collect personal information that you voluntarily provide to us. This may include your name, contact details (such as email address, phone number, and address), payment information, and any other information you choose to provide.

1.2 Information Automatically Collected: We may also collect certain information automatically when you visit our website, such as your IP address, browser type, operating system, referring website, pages visited, and the date and time of each visit. This information is collected through cookies, web beacons, and similar technologies. Please refer to our Cookie Policy for more details.

2. Use of Personal Information

2.1 Personalisation and Communication: We use the personal information we collect to personalize your experience with Fast Doors and provide you with relevant information, products, and services. This includes responding to your inquiries, fulfilling orders, providing order updates, and delivering customer support.

2.2 Marketing Communication: With your consent, we may use your personal information to send you marketing communications, including newsletters, promotions, and special offers. You have the right to opt-out of receiving such communications at any time by following the instructions provided in the communication or contacting us directly.

2.3 Internal Business Purposes: We may use your personal information for internal purposes, such as data analysis, research, and improving our products and services. This helps us understand customer preferences, trends, and patterns to enhance your experience and meet your needs.

3. Data Storage and Security

3.1 Data Storage: Fast Doors takes appropriate measures to protect your personal information. We store customer data on secure databases and implement technical, administrative, and physical safeguards to prevent unauthorised access, disclosure, alteration, or destruction of personal information.

3.2 Retention Period: We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

4. Sharing of Personal Information

4.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business activities, and providing services to you. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

4.2 Legal Compliance and Protection: We may disclose personal information when required by law, regulation, legal process, or governmental request. We may also disclose personal information to protect our rights, property, or safety, or the rights, property, or safety of others.

4.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control of your personal information.

5. Your Rights and Choices

5.1 Access and Update: You have the right to access and update your personal information held by Fast Doors. If you would like to review, correct, or update your information, please contact us using the information provided at the end of this Privacy Policy.

5.2 Opt-out: You have the right to opt-out of receiving marketing communications from Fast Doors. You can unsubscribe by following the instructions provided in the communication or contacting us directly.

6. International Data Transfers

Fast Doors is based in the United Kingdom, and your personal information may be transferred to and processed in countries outside of your own. By providing your personal information, you consent to such transfer and processing.

7. Children’s Privacy

Fast Doors does not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal information from a child, we will take steps to promptly delete the information from our records.

8. Changes to this Privacy Policy

Fast Doors may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website or by sending you a notification. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Address: Maxwell Road, Middlesbrough TS3 8TE

We will respond to your inquiries and address any concerns in a timely manner.